Below FAQ are some common concerns of our clients before placing an order.
If you have other questions, please just send it to info@werena.com.


How much does shipping cost?

How to change the shipping address?

Why is the tracking number not working?


How can I check the status of my order?

How to change the order?

Exchange & Return

How do I return or exchange an item?

Do you provide free return labels?

What can you do if you received wrong/damaged item?

When will I be refunded for my return?